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Unless otherwise stated on the purchase order, the following supplier quality flow-down requirements apply to all orders, as applicable to the nature of the products/services provided.
Q1. Quality Control
Supplier must ensure that the clauses associated with this purchase order are flowed down to all its sub-tier suppliers. Supplier is required to direct all its external providers to ensure that the requirements of the final product are met.
Q-2. Quality System
The Supplier must have a Quality System consistent with industry standards. The Buyer reserves the right to review the Supplier’s Quality system.
During the performance of this Order, the Buyer reserves the right to review; verify and/or analyze the Supplier’s Quality and/or Inspection System and Manufacturing processes at the Supplier’s facilities. The Buyer’s representative must notify the Supplier forty-eight (48) hours in advance of the intended review start date and duration. Buyer’s inspection/acceptance of product prior to shipment is not required unless otherwise specified in this Order.
Q-4 Notification of Process Changes
Supplier must notify buyer in writing of changes in product and/or process, changes of its own suppliers, changes of manufacturing facility location and, where required, obtain buyer’s written approval.
Q-5 Notification of Nonconformities
Supplier must notify the Buyer of any process and/or major nonconforming product or sub-component of the product verbally and in writing as soon as the nonconformance is detected. Major nonconformance means the product or a sub-component of the product will not meet a specification.
Q-6 Requirements for Sampling
Where the Supplier utilizes sample inspection plans or other statistical techniques, these must be statistically valid. If the sample contains rejected items, the Supplier must, for the rejected feature or parameter, use a documented method, such as 100% screening to assure the buyer that zero rejects are present.
Q-7. Product Acceptance
The Supplier must follow all requirements stated on the purchase order, drawing, data specifications and process instructions to ensure product conformity, documentation and records are obtained.
Q-8 Qualification and Awareness of Personnel
The Supplier must employ competent personnel to ensure Buyer’s requirements are met. Supplier must ensure that their employees are aware of their contribution to product or service conformity, their contribution to product safety, and the importance of ethical behavior.
Q-9. Record Retention
The Supplier must maintain records regarding Buyer’s purchase order, specifications, drawings, process requirements, inspection/verification instructions and other relevant technical data. Records must be maintained by the Supplier for a minimum of 10 years or as specified by the Buyer after which the Supplier agrees to either return or destroy related records.
Q-10. Approved Suppliers
When requested by Buyer or its customers, Supplier agrees to exclusively utilize customer or Buyer approved external providers, including process sources (e.g. special processes).
Q-11. Access to Facilities
The Supplier agrees to permit access to the Supplier’s facility for surveying/auditing, if needed. The survey/audits may include personnel from the Buyers, Buyer’s customer representative and/or regulatory authorities, and must include access to all records applicable to Buyer’s product or orders.
Q13. Supplier Performance Expectations
Unless otherwise specified, seller agrees to adhere to meeting or exceeding 90% on-time delivery of product and 90% product quality ratings.
Q-14. Notification of Nonconformance
Supplier must notify the buyer of any major nonconforming product or sub-component of the product verbally and in writing as soon as nonconformance is detected. Major nonconformance means the product or a sub-component of the product will not meet a specification.
Q-15. Requirements for Conformance
Neither surveillance, inspection and/or tests made by the Buyer or Buyer’s representatives at either the Supplier’s or Buyer’s facility, nor the Supplier’s compliance with all applicable product assurance requirements relieve the Supplier of the responsibility to furnish items which conform to the requirements of the purchase order.
Q-16. Special Processes
The Supplier and any of its subcontractors performing special processes, that are non-standard according to their approved process flow, must submit a certification listing the specification designation/number and that the special process was performed in accordance with such specification.
Q113. Traceability requirements
The Supplier must provide means of end item traceability. The Supplier may use the original manufacture Lot/Date Code/Serial number or their own method for identifying the end item product as required for proper traceability. Serialized shipments must have the serial numbers listed on the shipper and on the corresponding intermediate packaging.
Q-18. Identification and Revision Status
The Supplier must maintain the identification and revision status of all documented information provided by the Buyer, including but not limited to specifications, drawings, process requirements, inspection/verification instructions and other relevant product/order related documentation.
The Supplier must maintain the calibration of equipment(s) used to manufacture, test, control, monitor, or measure processes. The calibration standards used must be traceable to international or national measurement standards; when no such standards exist, the basis used for calibration or verification is retained as documented information.
Q-20. Packaging & Shipping
The Supplier must use special packaging as required on this order, or when not specified, Supplier may use specially designed shipping containers and/or good commercial practices as deemed necessary to prevent shipping damage. As a minimum, the label must contain the following information: Part number and date of manufacture and Buyer’s Order Number.
Q-21. Supplier Corrective Action
In response to Buyer-initiated corrective action requests, Supplier must advise Buyer of root cause determination, corrective action taken to prevent recurrence of reported problems and/or discrepancies, and effectively dates of the planned corrective action(s). Supplier must maintain a corrective action system that determines the effectiveness of such corrective actions, and that prevents shipment of nonconforming articles without prior approval from Buyer.
Q-24. Certification of Material(s) and Process(es)
When noted on the Purchase Order, the Supplier must submit certifications for raw material (chemical and physical characteristics) and/or processes (stating specification) used in the manufacturing of the item(s). If outside processing is performed; a certification from subcontractor is to be provided. Note: when specified on the Purchase Order, raw material such as titanium, aluminum, etc. must have the appropriate heat lot identified on each piece for heat lot traceability.
Q-25. Certificate of Conformance
The Supplier must furnish a Certificate of Conformance either by email or with each delivery attesting that each item of hardware and/or software conforms to all requirements of the Buyer’s specification and purchase order and that all required test and inspections have been performed
Q-26. Product Disposition
Supplier must obtain Buyer’s written approval for nonconforming product disposition.
Q-27. Disclosure of Non-Authorized Parts, Material, or Assemblies
Seller agrees to disclose to Buyer if they are not authorized for the parts, material or assemblies they are supplying.
Q053. Source Inspection
Source Inspection may be conducted by the Buyer at the Supplier’s facilities or where designated in this Order prior to shipment. Inspection/test and/or in-process inspection/test of the articles specified in this Order must be performed by the Supplier and may be witnessed by the Buyer’s Quality Representative. Prior to fabrication start, the Supplier and the Buyer must determine the process steps at which Source Inspection must be conducted. The Supplier must notify the Buyer of the scheduled inspection/test five (5) days in advance. The method of product release must be a stamp or signature by the Buyer’s Quality Representative on the Supplier’s shipping or inspection documents.
Q074. First Article Inspection
When requested, the Supplier must perform a First Article Inspection (FAI) of one item from the first production lot, or as required by the Buyer. The FAI must consist of recorded actual drawing, specification values, and/or requirements (dimensional, test data, processes, drawing notes, etc.) and may be documented on the drawing or on a separate report form. The first article item must be clearly identified by an external identification marking, and a copy of the FAI must accompany the First Article part. The Buyer reserves the right to verify any or all of the characteristics documented on the FAI report at the Supplier’s facility.
Q079. MANUFACTURER ACCEPTANCE TEST REPORTS
Seller shall include with each shipment a copy of the results of the lot or item acceptance tests required by the applicable specification. The report shall include the principal specifications, including revision numbers or letters, which govern the production of the item. Where quantitative limits are established by the specification, the report shall indicate the actual values obtained during testing. Test reports shall include the control identity (e.g. lot, heat lot, batch, serial number) of the material or item tested. If Seller is not the manufacturer, Seller shall furnish the manufacturer's test report as described above.
Q080. RAW MATERIAL TEST RESULTS
(a) Seller shall include with each shipment the raw material manufacturer's test report (i.e., mill test report) that states that the lot of material furnished has been tested, inspected, and found to be in compliance with the applicable material specifications. The test report will list the specifications, including revision numbers or letters, to which the material has been tested and/or inspected and the identification of the material lot to which it applies.
(b) When the material specification requires quantitative limits for chemical, mechanical, or physical properties, the test report shall contain the actual test and/or inspection values obtained. For aluminum mill products (except castings), certifications for chemistry may indicate compliance within the allowed range. Certifications for physical properties shall show actual values.
(c) If Seller supplies converted material produced by a raw material manufacturer, Seller is responsible for ensuring performance of all physical tests where the manufacturing process has altered the properties from what had been certified by the raw material manufacturer. The data submitted must reflect the condition of the material as offered for delivery. This data is in addition to the raw material manufacturer's test report required above.
Q082. Single Lot-Date Code
The full quantity of each part number provided under this purchase order/contract must have a single lot-date code. Seller will obtain the written approval from authorized purchasing representative prior to shipping goods that do not meet this single-lot-date-code requirement.
Q091. Seller / Manufacturer Certificate Of Conformance (Signature Required)
Seller shall include a Certificate of Conformance (C of C) with each shipment for Goods identified on shipping document. If Seller is not manufacturer (or service provider), a manufacturer’s (or service provider’s) C of C shall also be included in addition to the Seller’s C of C.
The following shall be included on Seller’s and/or Manufacturer's C of C and/or shipping document with each shipment:
• Seller’s name and address and reference to Buyer’s contract number and line item number. (Seller’s C of C)
• Manufacturer’s (or service provider’s) name and address. (Manufacturer’s (or service provider’s) C of C)
• Signature or stamp with title of Seller’s authorized personnel signing the certificate, date of signing, and a statement attesting that Goods provided under this contract conform to all contract requirements. Certificates utilizing secured computer-generated signatures with title of Seller’s authorized personnel are acceptable.
• Part number and dash number (as specified by Purchase Contract (PC)) for each item
• Revision level / version (as specified by PC) to which the Goods were manufactured (or serviced)
• Traceability information, if required, representative of each item - to include the lot trace (e.g., date, batch, heat) or the individual item trace (e.g., serial number)
• When multiple item manufacturers (or service providers) and/or multiple lots are included in one shipment, Seller shall separate and identify respective manufacturer’s (or service provider’s) lots, and indicate each lot quantity
• If goods are Buyer furnished, so indicate on C of C by part number and quantity
• Additional documentation requirements defined by the item specification as applicable
Q114. Lot Traceability -- Manufactured Goods
Seller’s packing sheet and/or Seller’s certificate of conformance shall include, identifiable to each contract line item, the following information:
1) Manufacturer’s Commercial and Government Entity (CAGE) identification number
If manufacturer does not have a CAGE identification number, Seller shall include manufacturer’s name and address.
2) Lot/date code
Q115. Serial Number Traceability-Manufactured Goods
This code requires that the Sellers process each item as a separate identifiable item. The Commercial and Government Entity (CAGE) code and serial number(s) shall be documented on the packaging sheet or attachment to the packing sheet. Each serialized item shall be individually packaged with the complete serial number noted on the package. Each date lot code shall be limited separately on the packing sheet to prevent date lot code co-mingling.
EXAMPLE CAGE No. Lot/Date Code No.
CAGE N0. - The manufacturer's code identification number as listed in the Commercial and Government Entity Publication H4/H8.
Q123W. ELECTROSTATIC DISCHARGE (ESD) – PACKAGING
Devices purchased on this contract are susceptible to damage or degradation from application of electrostatic discharges and shall be packaged in the following manner:
Printed circuit board assemblies shall be labeled with an ESD caution label and shall be wrapped or cushioned in a manner to prevent pins from penetrating the static shielding bag.
Dual inline packaged (DIP) devices packaged in rails shall be restrained from sliding back and forth (1 inch maximum travel). DIP devices contained in anti-static, rails need to be placed in a static shielding bag. DIP devices not contained in rails shall have the leads shorted in conductive non-corrosive foam or other conductive material and placed inside a static shielding bag. Packaging shall be a maximum of 50 pieces per bag or rail.
Axial lead devices such as resistors, diodes, etc., may be shipped without having their leads shorted. These devices shall then be packed in a static shielding bag.
Shop Replaceable Assembly (SRA), Shop Replaceable Unit (SRU), Weapons Replaceable Assembly (WRA), Line Replaceable Units (LRUs) shall be labeled with an ESD caution label and connectors capped with conductive caps or protected by equivalent ESD protection.
Static-shielding bags shall meet the requirements of one of the following:
• ANSI/ESD-STM11.31 -- less than 50 nanoJoules
• EIA-541 Probe Electrostatic Shielding Property Test – Test voltage of 1000 volts input will have <30 volts peak sensed by the probe
NOTE: MIL-PRF-81705, Type I and III or BMS15-15 films are acceptable static shielding materials.
Except as noted above for DIP devices, antistatic materials (e.g., MIL-PRF-81705, Type II) shall not be used as packaging material in intimate contact with ESDS devices.
Non-conductive or static generating wrapping or cushioning material is unacceptable.
All primary and intermediate packages as well as all shipping containers shall be clearly labeled with an ESD caution label. Electrostatic sensitive devices not shipped in accordance with this condition shall be considered nonconforming goods and subject to all applicable remedies as set forth elsewhere in this contract. If the above does not apply to the item(s) being procured on this contract, this note is self-deleting for those items.
Q124. Static Shield Packaging - Non-ESD Sensitive Goods
Seller shall ensure:
• Each item is packaged in static shield barrier material. Items such as contacts,
terminals, sleeves, junctions, etc., can be packaged collectively unless otherwise required by drawing.
• Each package is heat sealed. Packages shall be free from non-conductive or
static generating wrapping or cushioning material.
• Static shield packaging conforms to the requirements of MIL-PRF-81705,
Type III barrier material.
Q126. Age Control
(a) Perishable Material. Seller will include on all unit containers the appropriate age-control date of the
material, i.e. date of manufacture, date of shipment, or as otherwise defined in the applicable
specification. When required by the specification, Seller is also responsible for supplying material that is in
compliance with any remaining storage-life requirements. When the size of the item or the applicable
specification does not permit marking of individual items, Seller will label each package or box furnished.
(b) Elastomeric Parts. All elastomeric parts will be identified on the part itself or on interior and exterior
packaging with a cure date in compliance with the specification.
Q132. Counterfeit Parts Detection and Avoidance System Requirements
Seller shall meet the following additional requirements for electronic parts procured by or on behalf of Seller:
Seller shall implement a counterfeit electronic parts detection and avoidance system consistent with the requirements of the latest dated version of SAE standard AS5553, as of the effective date of this contract.
ii. Seller shall include the substance of this article, including this flow down requirement, in all subcontracts for electronic parts awarded by Seller for work under this Contract
Q141. Documents Describing Goods Shipped
Seller shall include with each shipment a copy of the drawing, specification, or other technically descriptive
documentation (e.g., catalog sheet) that best and most thoroughly describes the goods procured.
Q142. Manufacturer's Commercial and Government Entity (CAGE) Code
Seller will provide with each shipment the manufacturer's Commercial and Government Entity (CAGE) code.
Seller will legibly identify and record the CAGE Code on Seller's documentation (e.g., shipper or certification). If
the manufacturer does not have a CAGE code, Seller will so annotate the shipper or other document.
Q204. Tin Plating
The use of pure unalloyed tin is prohibited in the construction and surface finish of "goods required to be
deliverable to Buyer under this Purchase Contract."
Construction and finish include solders and plating. Tin is considered to be pure if it contains greater than 97%
tin and less than 3% alloying elements.
Q209. Material Safety Data Sheet
Seller shall furnish a Material Safety Data Sheet (MSDS) for each item on this Purchase Contract. The Material
Safety Data Sheet must accompany each shipment of material.
Q834. CERTIFICATION OF PROCESS
Seller shall provide certification of process(es) performed with each shipment of Goods to Buyer.
Certification(s) shall confirm that the required contractually-specified process(es) was/were performed, tested, and meet/met requirements of the applicable process specification(s). The certification(s) shall include identification of the specification(s), and revision(s) utilized
Q836. Rework/Repair Report
Upon receipt of material returned due to a nonconforming condition, the Seller shall validate the reason for the
return, whether or not it was determined to be the Seller's responsibility. The Seller may, at his option, rework,
replace or partially replace the material, as required, to return it to a conforming condition. After rework/repair
action has been taken, the Seller shall include a Rework/Repair Report with each invoiced material shipment to
The Boeing Company. The report shall summarize the Seller's evaluation of the non conformance, outline the
rework/repair action taken, list the subsequent acceptance tests performed, and document the acceptance test
results. In the event the non conformance cannot be substantiated, the action taken is: "No Work Done."
Q863. Age-Controlled / Shelf Life Items
For Age-Controlled item(s) Seller shall include on shipping documentation (or the labeling when required by the specification) the following:
• Date of the manufacture or cure date
• Shelf life (period of time material maintains characteristics if stored properly)
• Storage temperature
• Respective control identifier for each lot, batch, heat, heat treat, billet and/or unit identification number
The item(s) shipped under this contract must arrive at Buyer's facility with at least 80% of the Manufacturer’s shelf life remaining.
Q948. Calibration Data
Seller shall furnish, for each part shipped, two copies of Seller's completed calibration data sheets. One copy shall be attached to the part; the other copy shall be submitted as part of the data package. Each calibration data sheet shall be traceable to the individual part tested, and shall include Buyer's part number, part serial number, and Buyer's contract number for the parts being shipped.
Q948S. Calibration Service Requirements
Calibrations shall be performed in their entirety at the Seller facility designated by this contract. Certificates and reports shall be provided to Buyer for the calibrations accomplished by the Seller in the performance of this contract shall include; • environmental conditions at the time of calibration • statement of uncertainty • statement attesting to measurement traceability and to the fact that calibration services were performed in compliance with one or more of the following: ISO 10012, ANSI/NCSL Z540, or ANSI/ISO/IEC 17025
Q965. Special Labeling
Seller is hereby notified of special labeling requirements in the applicable drawing and/or specification.